Wrap the API, Own the Customer
The fastest AI businesses in 2024 are not building their own models. They're wrapping OpenAI or Anthropic with a vertical UI and selling directly to an underserved customer. Shaan is bullish on these despite the conventional wisdom that they'll get commoditized. His argument: who owns the customer relationship? Who has the distribution? The model is a commodity. The customer is the moat. Jasper, Copy.ai, Harvey — all wrappers. All worth hundreds of millions. 'Everyone says wrappers are risky. I say: own the customer and you're fine.'




