Pick from the three categories: assist, replace, or unthinkable
Heller's framework for picking AI startup ideas is a clean three-category breakdown. Assist: help a professional do their existing work better. CoCounsel started here — helping lawyers with research, contract review, and document analysis. Replace: skip the professional and become the service yourself. Become the AI law firm, the AI accounting firm, the AI personal trainer. Unthinkable: do work that was never feasible before because the cost was prohibitive. Heller's example: law firms had hundreds of millions of documents they would never have humans read, categorize, and summarize because it would cost millions. With AI, you can run thousands of instances of a model across every single one. Pick the category, then pick the specific job. He's emphatic that almost nobody is picking ideas this way — most founders pick ideas without first deciding which of the three buckets they're operating in.
