Sell Workflows, Not Software
The billionaire's opening argument: most AI companies are selling tools. The real opportunity is selling workflows. A law firm doesn't want AI — they want their contract review process to take 2 hours instead of 2 days. A real estate company doesn't want AI — they want comps pulled and formatted in 10 minutes. The winner in each vertical won't be the best AI. It'll be the company that understands the workflow best and wraps the AI around it. 'The tool is a commodity. The workflow is the product.'
