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Google Part I: Origins of Search

How two grad students turned a ranking algorithm nobody would buy into the most profitable company in America.

Preview · 3 of 8 tactics

"Probably when I was 12, I knew I was going to start a company eventually. I wanted to make the world better, and in order to do that, you need to do more than just invent things." — Larry Page

Most people hear this episode and expect the clean origin myth. Clever Stanford kids, a search box, word of mouth, destiny. That story is mostly wrong, and the wrongness is the lesson. Google was nowhere near the first search engine. It was the last. What carried it past a dozen rivals was not the algorithm alone. It was a series of cold business decisions about distribution, infrastructure, and pricing that any operator can copy.

TACTIC 01

Build For The Exit, Not The Dwell Time

Every portal in 1998 wanted you to stay and look at banner ads. Google wanted you gone fast with what you came for. When Larry and Sergey shopped their tech to Excite, the CEO killed the deal because better results meant fewer page views. Larry's read on the whole field was blunt: "These companies weren't going to focus on search. They were becoming portals, i.e. they wanted eyeballs, page views." The portals optimized the wrong number and Google ate them.

THE PLAY

Audit your core flow for any place you slow users down to lift your own metrics, and remove it.

TACTIC 02

Reason From Your Constraints To A Cheaper System

Google could not afford enterprise hardware, so they built around commodity parts and replicated everything in software. Ben put the failure rates side by side: "industry average server hardware failure rate at the time was around like 3 to 4% per year. Google's hardware failure was over 10% per year." They ran on worse hardware on purpose and absorbed the failures in software, which is part of why search ran at roughly an 87 percent gross margin.

THE PLAY

List the assumptions your competitors pay a premium for, then design a system that does not need them.

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TACTIC 03

Validate A New Model With A Borrowed One

Before Google built its own ad system, they signed up as an Amazon affiliate and dynamically inserted book links into results. It made almost no money, but it proved both clicks and conversion. As Ben framed it, "It's a test and it's proof that they can then take to advertisers." They walked into Madison Avenue with real downstream numbers instead of a pitch.

THE PLAY

Before building your own monetization, plug into an existing one to prove demand and conversion first.

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5 more tactics + Action Plan

  1. TACTIC 04

    Adopt The Best Idea Even When It Is Not Yours

  2. TACTIC 05

    Price The Auction To Store Goodwill

  3. TACTIC 06

    Spend To Acquire Distribution When Each User Is Worth More At Scale

  4. TACTIC 07

    Make The Bet-The-Company Move When The Logic Is Sound

  5. TACTIC 08

    Recruit Top Talent Before The Business Is Proven

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